FAQ

I need service! What is the first step? Expand

Click the link here to fill out our service form.

What is the process of an overhaul? Expand

Click the link to see a video of a full service.

How to I pack my watch for shipping? Expand

Double box the watch and send insured. Do not send watch boxes or cases. Use folded bubble wrap as a pillow. Use a packing service like UPS if you are unsure of packing it yourself. Make sure to insure the package for the value of your watch.

How do I check the status of my repair? Expand

Click the link and fill out the form.

Where do I send my watch? Expand

Send it to: 2250 Palm Beach Lakes Blvd. Suite 109, West Palm Beach FL 33409

When is payment due? Expand

Once services are complete.

How do I pay? Expand

We will send an email with the ability to pay attached when services are complete.